I would be willing to bet a large sum of money that those machines are corporate owned and running legacy systems that are hanging on by a thread.
Every year someone talks about replacing Ol’ Smoky but the new system would need to go through validation and that costs time and money so they limp along for another year
There’s a brand of pretzel “crackers” that are nice and thin like a chip, but pretzeled. They also have a buffalo flavor with a nice little zing to it