• 0 Posts
  • 213 Comments
Joined 1 year ago
cake
Cake day: August 3rd, 2023

help-circle
















  • It has been a few years, but I was once asked to implement 800-171. The document was aggressively vague and really the sort of thing that requires hiring a consultant to setup and probably at least one FTE to maintain. Thankfully our project was abandoned before I had to start looking for other employment just get away from the damn thing.

    So I emphasize with Georgia Tech for not perfectly implementing the rules to the governments confusing standards.

    However, the researchers refusal to run anti-virus even when required by the contract was just stupid. “Academic freedom” doesn’t mean anything when your grants are revoked or you get sued for millions over a breach. That said, they should have been able to work out some sort of “compensating control” to use instead of anti-virus and get that approved by the government.


  • I’m still hoping for good customer support AI. If I’m going to be connected to someone who barely speaks English and is required to follow a prewritten script, or worse plays prerecorded messages to fake being fluent, I might as well talk to an AI, especially if it means shorter hold times.

    AI is a bad replacement for good customer service, but it could be an improvement over bad customer service.